Pokémon Sword & Shield: Brilliant Stars Booster Pack

Due to the nature of sealed product in the TCG industry, we do not offer returns. That being said, if something arrives damaged or not as described, send us an email and we will make it right | Info@CastellCollectibles.com

 

Cancellations can be requested prior to shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

 

Email Info@CastellCollectibles.com with the subject line: "CANCEL ORDER #..."

Orders typically ship within 24 hours of payment. For Pre-Order and Back-Order items, please see item description for shipping times. 

 

Please read before placing a Pre-Order.

 

When ordering a Pre-Order (or Back-Order item) on CastellCollectibles, all other items in the cart will be shipped with the Pre-Order item. That means if a Pre-Order item ships in one month, you’ll need to wait one month for all other items in the cart. If you want non Pre-Order items shipped immediately, please add them to a separate cart and check-out with a separate order. Orders cannot be partially fulfilled or partially cancelled.

 

Pre-Order and Back-Order purchases will be charged to your payment method immediately upon purchase. Orders can be cancelled before shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

 

Email Info@CastellCollectibles.com with the subject line: "CANCEL ORDER #..."